Thornley Leisure Parks: Fire & Security Case Study
Protecting Guests and Sites Across Multiple Holiday Parks
Thornley Leisure Parks operates a portfolio of holiday and leisure destinations across the UK, with hundreds of guests, owners, staff and contractors regularly accessing its sites. Keeping those environments safe, secure and compliant is essential to day-to-day operations.
As the business grew, Thornley needed one partner to manage fire and security across multiple locations, from installation and monitoring to ongoing maintenance and support.
The Challenge
Busy holiday parks bring together accommodation, leisure facilities, operational buildings and large outdoor areas – all with different fire, security and access requirements.
Thornley needed a solution that could protect people and property across multiple sites, meet fire safety requirements and remain straightforward for park teams to manage.
Protecting People
Providing early fire detection across accommodation and facilities while supporting ongoing fire safety compliance.
Site-Wide Security
Deterring and detecting intruders across large and remote areas, with monitored CCTV for incident management and evidence.
Managing Access
Controlling vehicle and pedestrian access for guests, owners, staff and contractors.
Multi-Site Oversight
Making fire and security easier to manage across multiple parks, with one supplier responsible for the whole estate.
Our Solution
We designed and installed a complete fire and security solution across Thornley Leisure Parks’ sites, bringing fire alarms, intruder detection, CCTV, access control and barriers together under one provider.
L1 fire alarm systems provide automatic detection throughout key buildings and facilities, while Grade 2 intruder alarms protect accommodation, assets and operational areas. CCTV covers entrances, public spaces and other key areas, with systems monitored 24/7 by our in-house Alarm Receiving Centre for fast response when needed.
Paxton access control and automated barriers help manage movement around the parks, with programmable fob access allowing Thornley to control who can enter different areas. Together, the systems give park teams greater control without getting in the way of day-to-day operations.
Now all of our electronic security requirements are looked after by the same company, from new installations through to maintenance and also monitoring.
It makes a difference when everything is dealt with under the same roof and everyone is part of the same team, working to make sure we get the most out of our security systems. CPS has taken the time and trouble to get to know the staff responsible for site security personally. Their staff have a great working relationship with ours at Thornley Leisure Parks.
If we need an engineer visit, it’s just one simple phone call. No call centres. Just a professional and friendly service. If you’re looking for a security company who will go the extra mile to look after your business and treat customers as individuals, then I can’t recommend CPS highly enough.
David Thornley
Thornley Leisure Parks Ltd
