Fire & Security Service Engineer: North Birmingham / Leicester / Stafford

As a family-run business with over 40 years of experience in the Fire and Security industry, Crime Prevention Services (CPS) provides clients with trusted, high-quality solutions for all their security and risk management needs.

We’re proud to be large enough to handle national contracts, yet small enough to care and deliver truly tailored solutions. Our services include design, installation, monitoring, and maintenance of security and fire systems, supported 24/7 by our NSI Gold Approved Alarm Receiving Centre based in-house at our North Wales headquarters.

Established in 1982, CPS has built a reputation for innovation, reliability, and excellence, delivering protection and peace of mind to domestic, commercial, and national blue-chip clients across the UK.

Role Description

We’re looking for a skilled Fire & Security Service Engineer (also known as a Fire and Intruder Alarm Engineer or Electronic Security Systems Engineer) to join our growing team. You’ll be responsible for the installation, maintenance, servicing, and repair of a range of systems, including fire alarms, CCTV (IP and analogue), intruder alarms, and access control systems. This field-based role will involve regular system checks, commissioning, and fault-finding to ensure the safety and security of our clients’ properties.

You’ll also provide outstanding customer service, supporting our 24/7 monitoring operations, and responding to emergency call-outs on a rota basis.

• Location : North Birmingham / Leicester / Stafford

Salary & Benefits

• Salary: £25,000 – £35,000 (dependent on experience) + overtime, travel, and on-call allowance
• Earning potential: £40,000 – £60,000 per annum
• Company vehicle, pension scheme, laptop, PDA/smartphone, and specialist tools provided
• 20 days annual leave + bank holidays (with additional leave after 3 years’ service)
• Excellent career progression, training, and long-term development opportunities within a trusted and expanding company
• The role is Monday – Friday 8:30am – 5:00pm + travel

Key Responsibilities

• Conduct routine maintenance, servicing, and fault-finding on electronic fire and security systems
• Install and commission new fire alarm, CCTV, intruder alarm, and access control systems
• Respond to reactive call-outs and complete remedial works efficiently
• Ensure systems comply with relevant British Standards (BS EN) and industry regulations
• Provide exceptional customer service and clear communication at all times
• Work independently and collaboratively within a supportive, growing team
• Participate in the on-call rota (currently 1 week in 6)

Experience & Skills Required

• Minimum 2 years’ experience in servicing and maintaining:
• Security/Intruder Alarm Systems (e.g., Galaxy, Texecom, Scantronic)
• CCTV Systems (analogue and IP)
• Fire Alarm Systems (e.g., Advanced, Kentec, Ziton, Menvier, C-Tec)
• Access Control Systems (e.g., Paxton)
• Experience in installation, commissioning, and fault diagnosis
• Strong electrical/electronic engineering background
• Good understanding of IP networking and system integration desirable
• Computer literate (engineers use PDAs and digital reporting tools)
• Excellent communication and customer service skills
• Full UK driving licence required
• Willingness to undergo security screening in line with industry standards

Desirable Certifications & Qualifications

• FIA or BAFE training/certification
• ECS/CSCS card
• Manufacturer training on Galaxy, Texecom, Paxton, or Advanced systems
• Experience with BS5839 / BSEN50131 compliant systems

Why Join CPS?

At CPS, we’re evolving and growing alongside our clients - embracing new technology, expanding our services, and continually improving how we work. Following the successful launch of our new divison The tecdesk, this next phase marks another exciting step forward for our business.

You’ll be part of a company that values innovation, teamwork and continuous development, where your skills make a real difference and your career can thrive.

Additional pay:

Bonus scheme

Benefits:

Company car

Company events

Company pension